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Microsoft

I can't login to the members area / i'm being send to the sample page!

Our security program has suspended your login!

Possible reasons;

1. You are using a proxy server:
Please disable your proxy connection in your browser:
Click on Tools/Internet Options/Connections/Settings/ and disable (uncheck) all options, click OK (twice).

2. You are "sharing" your login:
Don't share your login..

3.You are using your login with different ISP's (work/home):
Use your login with one and the same computer/ISP.

4. Your ISP is using dynamic IP address assignment:
See 5.

5.Your login is hacked by a password trader:
Please send us your Member ID / Transaction number and/or username and we will send you a new login.

Do I need to download RealPlayer and Mediaplayer to view the clips?

Yes you do, please follow the links below to download the free players:

Click here to download the Realplayer

Click here to download the Mediaplayer

I'm getting a error using my download manager!

Please disable your download manager, our security program doesn't allow anyone into our site who isn't actually on the site.

When i right click on one of the links and select "Save Target As..." or "Save Link As..." my browser then saves the file as html page instead.

Simply left click on the file you want to download.

I'm getting a missing plugin error !

Try to access the clips with the Netscape browser.

I'm having trouble with my player, what can i do?

Please visit the following urls if you're having problems with your player.

Realplayer error messages

Mediaplayer faq
Mediaplayer error messages

Can i watch the movies full screen?

Yes you can, the new features in Realplayer and Media player enables you to watch the movies fullscreen!

Realplayer:
Click on the magnifying-glass and select the fullscreen option, this enlarges the image window to the greatest size allowable for the clip. Some clips cannot be scaled to fill the entire screen. For those clips, the Player adds a surrounding black frame either on top and bottom, or on all four sides. Visit the Realplayer fullscreen helpsite for more information.

Media Player:
Click on View/Fullscreen (Alt Enter)

Note: Using the Full Screen video option requires Microsoft DirectX.
We recommend a 6-8 feet viewing distance.

Why is everthing so slow?

This site runs on one of the fastest servers and connections on the net!
Click here to test the speed of your connection

Do you have a customer service?
Note: our billing companies can not help you with any access problems, please click the contact link below.

Click here to visit our Paycom customer service.
Click here to visit our CCbill customer service.

My question isn't answered !

Please contact us to request additional support.